PRIVACY POLICY
Last Updated: August 10, 2025
INTRODUCTION
Hoop of Love operates the website https://hoopoflove.com using WooCommerce to provide custom baby products. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase.
INFORMATION WE COLLECT
Contact and Account Information
Name, email address, phone number, shipping address, billing address, username, and password
Order and Transaction Details
Products viewed or purchased, cart contents, returns, exchanges, payment method, and transaction history
Customization Details
Baby name and any personal text or design preferences you submit
Device and Usage Data
IP address, browser type, device identifiers, pages visited, time spent on the site
Communications
Messages you send through contact forms or support emails
HOW WE COLLECT INFORMATION
You provide information when you register, place an order, or contact us
We collect data automatically through cookies and similar tracking technologies
Service providers such as WooCommerce, Razorpay, and shipping partners supply information needed to fulfill services
HOW WE USE YOUR INFORMATION
To process and fulfill orders, arrange shipping, and handle returns or exchanges
To create personalized products using names and design details you submit
To send order confirmations, shipping updates, and respond to support requests
To analyze site performance and improve our services
To send marketing emails if you have opted in
To prevent fraud and secure our services
To comply with legal obligations
SHARING AND DISCLOSURE
We share data only with:
WooCommerce for website and order management
Razorpay for payment processing
Shipping partners for delivery
Email service providers for communication
Analytics providers such as Google Analytics
Authorities when required by law
We do not sell or rent your personal information
COOKIES AND TRACKING
Cookies enable site functionality, remember preferences and cart contents, analyze performance, and deliver personalized content
You may disable cookies in your browser settings; some features may not function properly when disabled
DATA RETENTION AND SECURITY
Order and account data are retained for up to three years
Analytics and anonymized data are retained for one year
We use SSL encryption and access controls to protect your data, but no system is completely secure
YOUR RIGHTS
You may request to access, correct, or delete your personal data
You may withdraw consent for marketing emails at any time
You may request a copy of your data in a portable format
To exercise these rights, contact us at azyaatradings1@gmail.com
INTERNATIONAL TRANSFERS
Your data may be processed outside India under standard contractual clauses and other safeguards
CHILDREN’S DATA
Our site is intended for adults. We do not knowingly collect data from individuals under 18. Contact us to delete any such data
CHANGES TO THIS POLICY
We may update this policy and will post revisions here with a new “Last Updated” date
CONTACT INFORMATION
Email: azyaatradings1@gmail.com
Mobile: +91 98474 40676
Address: Office No. 2A, 27/217/B Peters Nine Building, Idukki Road, Thodupuzha – 685584, Kerala, India